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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pice Pice

July 14, 2026

5  out of  5
rating by Pice Pice
"@Brittany Harrelson friendly service 👍"
We responded:
"Pice, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Bill Stephens

July 10, 2026

5  out of  5
rating by Bill Stephens
"These people are all 5 star! What an enjoyable experience it has been to have them quote my insurance needs. It’s unusual to get helpful, energetic and professional help these days. All of them(DeAnn, Brittney and Jeni) have been so helpful and all with a huge smile over the phone. And, the rates I was quoted were dramatically lower than those I was paying previously. The. Lower rates also included more coverage for the dramatic price decrease I was provided by Matheson Insurance. Give them a try. I don’t think you’ll be disappointed!"
We responded:
"We appreciate your review, Bill. We are so happy that you had such a wonderful experience with State Farm Agent DeAnn Mathison’s Team here in Eugene ! "
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Corey Staley

July 10, 2026

5  out of  5
rating by Corey Staley
"We moved to Oregon from South Carolina and we were referred to DeAnn Matthisons insurance agency for our insurance needs. It was easy and seamless getting our insurance policies set up. They were always there to help and provided great assistance when I was hit in my new truck a few months after moving to Oregon."
We responded:
"Thank you so much for the 5-star rating, Corey! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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M P

June 23, 2026

5  out of  5
rating by M P
"Britney was very helpful!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Krissy L

June 23, 2026

5  out of  5
rating by Krissy L
"Brittany was such a joy to talk to on the phone! Made getting insurance an absolute breeze!"
We responded:
"Krissy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent DeAnn Mathison’s Team here in our Eugene office. "
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Amberrose Cone

June 23, 2026

5  out of  5
rating by Amberrose Cone
"Brittany is responsive, helpful and a reason to keep working with State Farm."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent DeAnn Mathison’s Team here in Eugene . "
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Kimberly Bell

June 17, 2026

5  out of  5
rating by Kimberly Bell
"Jeni was extremely helpful and really friendly. She explained to me everything I needed to know and in a way I understood. The customer service was outstanding!"
We responded:
"Thank you so much for the 5-star rating, Kimberly! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jenna Jacober

June 16, 2026

5  out of  5
rating by Jenna Jacober
"The entire team at DeAnn Mathison takes such great care of my family and we appreciate them so much! Jeni was the best today when we needed to solve an issue today!"
We responded:
"Thank you so much for the 5-stars, Jenna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mukhtar Jaballa

June 16, 2026

5  out of  5
rating by Mukhtar Jaballa
"I dont usually write comments, but iny situation, I feel I should write as I am unlockuly driver ( which not uncommon as Uber and Lyft driver) I had couple car accidents or collision which not one is my fault, I rate 5/5 because in each incident De lAnn Mathison, she has excellent communication and her team amazing even in Weekend they are response and being supportive, thank you. And the app ( State farm meke so easy to communicate with this team for any question and give you support you need. DeAnn take your time really serious and help you for what right step, I highly recommend her office as I am quite experienced in all car incedents and no one regretted, they are quick to fix your car, also offer high quality services"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Eugene to know that you had such a wonderful experience with us here on State Farm Agent DeAnn Mathison’s Team."
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val moore

June 8, 2026

5  out of  5
rating by val moore
"Deann’s office is great at staying on top of our coverage and checking in to make sure we’re still satisfied with service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Harol Lockhart

May 9, 2026

5  out of  5
rating by Harol Lockhart
"Great Experience. The staff was very helpful and friendly. They were able to give me an excellent price for my vehicle coverage. Furthermore, they found me additional discounts. I would highly recommend them to all my friends and family."
We responded:
"Thank you so much for the 5-star rating, Harol! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Derek Burge

April 28, 2026

5  out of  5
rating by Derek Burge
"Jeni, Sivana, and the entire team at the Deann Mathison State Farm office exceed my expectations every single time I call. It’s comforting to know that I have a great team working on my behalf.
Thanks to this great Team.
Derek Burge"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent DeAnn Mathison’s Team. "
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Tim Beinert

April 27, 2026

5  out of  5
rating by Tim Beinert
"Really appreciated the help. My previous company decided after 20 years as a customer they wouldn’t cover us because we lived in Washington. DeAnn walked me through the process, showed me where I could save and got me great coverage for my cars, motorcycle, and house. Special thanks to Sivana who took extra time to make sure I knew the all the details and saved me a bunch with better coverage and Brittany for getting me to the right people!"
We responded:
"Thank you for the 5-star review, Tim! Here on State Farm Agent DeAnn Mathison’s Team, we are proud to serve our community and appreciate your recognition. "
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James King

April 10, 2026

5  out of  5
rating by James King
"Daughter and I locked ourselves out of the car. Called my agent DeAnn Mathison and Jenny helped me with the fastest service I could find. Was back on the road in 10 minutes. Great service fantastic!"
We responded:
"James, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent DeAnn Mathison’s Team!"
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Darla Schachtsick

April 7, 2026

5  out of  5
rating by Darla Schachtsick
"Received, quick, responsive service, and saved close to 50% off of what we were paying for our home and vehicle insurance from other insurance company. DeAnn was great to work with, very thorough. Strongly recommend her!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent DeAnn Mathison’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeff Porter

March 20, 2026

5  out of  5
rating by Jeff Porter
"I appreciated working with Brittany. She was extremely personable and helpful. I originally contacted this group to obtain insurance for a condo rental we just purchased. Brittany suggested providing quotes for consolidating our other insurance needs, which she did in a very low pressure manner. She showed that we could obtain significantly better coverages for much less money than we were paying. I also found it refreshing to work with a real person instead of a random connection I had come to expect from our existing (largely online) insurance company. And, because of their service model, moving our coverages was easy and not stressful at all."
We responded:
"Thank you so much for the 5-stars, Jeff! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent DeAnn Mathison’s Team anytime."
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Erin Ziegenbein

March 17, 2026

5  out of  5
rating by Erin Ziegenbein
"DeAnn's team is fantastic! From my first call, Sivana was able to set me up with a car policy that day. After meeting with DeAnn we were able to save a boatload of money on all of my policies that hadn't been looked at in a long time. Friendly, professional, top notch office that I would highly recommend to anyone looking for a Statefarm agent and team!
Update: Jeni has joined the team and is absolutely amazing. She truly cares and treats you like a family member. I know with this group, my families insurance needs are taken care of."
We responded:
"Thank you for the wonderful review, Erin! Our team strives to provide excellent service, and we are happy to hear that we delivered for your policies! Sivana always puts our customers first."
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Lunawxrld2258

March 3, 2026

5  out of  5
rating by Lunawxrld2258
"Sivana was very kind and extremely patient while I worked out all of my options. She answered all of my questions in a way that I, as a young adult, was able to understand. Very much recommend"
We responded:
"Wow, thank you for the 5-star review, Lunawxrld2258! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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elise toy

February 28, 2026

5  out of  5
rating by elise toy
"Got a quote from Savannah, super kind and helpful. Will be coming back. :)"
We responded:
"Thank you for the 5-star review, elise! Here on State Farm Agent DeAnn Mathison’s Team, we are proud to serve our community and appreciate your recognition. "
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Marc Cruz

February 27, 2026

5  out of  5
rating by Marc Cruz
"Got a quote from Savannah about auto insurance. She was very helpful, and knowledgeable and answered all of my questions. Definitely recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent DeAnn Mathison’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Eugene ."
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Sandy Krueger

February 17, 2026

5  out of  5
rating by Sandy Krueger
"Great insurance company! There when you need them!"
We responded:
"Sandy, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Tanya Sisson

February 11, 2026

5  out of  5
rating by Tanya Sisson
"I fully enjoyed my experience with Sivana Dorsey during the entire quoting process of me transferring my insurance policies to Oregon from California. She was thoroughly attentive & respectful of all my needs & questions & gave me great referrals & information. Definitely will be referring folks to her & State Farm in the future."
We responded:
"Thanks so much for the amazing review, Tanya! We really appreciate your support here in Eugene . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kirsten Gram

February 5, 2026

5  out of  5
rating by Kirsten Gram
"Great experience Job well done and done quickly!"
We responded:
"Thanks so much for the amazing review, Kirsten! We really appreciate your support here in Eugene . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Esra Gurbuz

January 4, 2026

5  out of  5
rating by Esra Gurbuz
"We have been working with Brittany Harrelson and she has been wonderful! She is always super patient and follows up to make sure we are covered every step of the way. Happy to be working with her! Absolutely recommended!"
We responded:
"Hello Esra, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future."
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Grimejahsta

December 4, 2025

5  out of  5
rating by Grimejahsta
"I had an incredible experience working with Brittany Harrelson at the State Farm office! After hours of frustration and headaches with other insurance firms, Brittany was a total lifesaver. She took the time to answer every question I had, walked me through all my options, and helped me make the right decision with confidence.

On top of that, the prices she found for me were fantastic. Her professionalism, patience, and genuine willingness to help really stood out. Because of her, this office has earned my business and I’ll be referring everyone I know. Thank you, Brittany, for making the process so smooth and stress-free!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"