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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M P

June 23, 2026

5  out of  5
rating by M P
"Britney was very helpful!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Krissy L

June 23, 2026

5  out of  5
rating by Krissy L
"Brittany was such a joy to talk to on the phone! Made getting insurance an absolute breeze!"
We responded:
"Krissy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent DeAnn Mathison’s Team here in our Eugene office. "
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Amberrose Cone

June 23, 2026

5  out of  5
rating by Amberrose Cone
"Brittany is responsive, helpful and a reason to keep working with State Farm."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent DeAnn Mathison’s Team here in Eugene . "
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Kimberly Bell

June 17, 2026

5  out of  5
rating by Kimberly Bell
"Jeni was extremely helpful and really friendly. She explained to me everything I needed to know and in a way I understood. The customer service was outstanding!"
We responded:
"Thank you so much for the 5-star rating, Kimberly! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jenna Jacober

June 16, 2026

5  out of  5
rating by Jenna Jacober
"The entire team at DeAnn Mathison takes such great care of my family and we appreciate them so much! Jeni was the best today when we needed to solve an issue today!"
We responded:
"Thank you so much for the 5-stars, Jenna! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Mukhtar Jaballa

June 16, 2026

5  out of  5
rating by Mukhtar Jaballa
"I dont usually write comments, but iny situation, I feel I should write as I am unlockuly driver ( which not uncommon as Uber and Lyft driver) I had couple car accidents or collision which not one is my fault, I rate 5/5 because in each incident De lAnn Mathison, she has excellent communication and her team amazing even in Weekend they are response and being supportive, thank you. And the app ( State farm meke so easy to communicate with this team for any question and give you support you need. DeAnn take your time really serious and help you for what right step, I highly recommend her office as I am quite experienced in all car incedents and no one regretted, they are quick to fix your car, also offer high quality services"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Eugene to know that you had such a wonderful experience with us here on State Farm Agent DeAnn Mathison’s Team."
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val moore

June 8, 2026

5  out of  5
rating by val moore
"Deann’s office is great at staying on top of our coverage and checking in to make sure we’re still satisfied with service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Harol Lockhart

May 9, 2026

5  out of  5
rating by Harol Lockhart
"Great Experience. The staff was very helpful and friendly. They were able to give me an excellent price for my vehicle coverage. Furthermore, they found me additional discounts. I would highly recommend them to all my friends and family."
We responded:
"Thank you so much for the 5-star rating, Harol! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Derek Burge

April 28, 2026

5  out of  5
rating by Derek Burge
"Jeni, Sivana, and the entire team at the Deann Mathison State Farm office exceed my expectations every single time I call. It’s comforting to know that I have a great team working on my behalf.
Thanks to this great Team.
Derek Burge"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent DeAnn Mathison’s Team. "
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Tim Beinert

April 27, 2026

5  out of  5
rating by Tim Beinert
"Really appreciated the help. My previous company decided after 20 years as a customer they wouldn’t cover us because we lived in Washington. DeAnn walked me through the process, showed me where I could save and got me great coverage for my cars, motorcycle, and house. Special thanks to Sivana who took extra time to make sure I knew the all the details and saved me a bunch with better coverage and Brittany for getting me to the right people!"
We responded:
"Thank you for the 5-star review, Tim! Here on State Farm Agent DeAnn Mathison’s Team, we are proud to serve our community and appreciate your recognition. "
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James King

April 10, 2026

5  out of  5
rating by James King
"Daughter and I locked ourselves out of the car. Called my agent DeAnn Mathison and Jenny helped me with the fastest service I could find. Was back on the road in 10 minutes. Great service fantastic!"
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Darla Schachtsick

April 7, 2026

5  out of  5
rating by Darla Schachtsick
"Received, quick, responsive service, and saved close to 50% off of what we were paying for our home and vehicle insurance from other insurance company. DeAnn was great to work with, very thorough. Strongly recommend her!"
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Jeff Porter

March 20, 2026

5  out of  5
rating by Jeff Porter
"I appreciated working with Brittany. She was extremely personable and helpful. I originally contacted this group to obtain insurance for a condo rental we just purchased. Brittany suggested providing quotes for consolidating our other insurance needs, which she did in a very low pressure manner. She showed that we could obtain significantly better coverages for much less money than we were paying. I also found it refreshing to work with a real person instead of a random connection I had come to expect from our existing (largely online) insurance company. And, because of their service model, moving our coverages was easy and not stressful at all."
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Erin Ziegenbein

March 17, 2026

5  out of  5
rating by Erin Ziegenbein
"DeAnn's team is fantastic! From my first call, Sivana was able to set me up with a car policy that day. After meeting with DeAnn we were able to save a boatload of money on all of my policies that hadn't been looked at in a long time. Friendly, professional, top notch office that I would highly recommend to anyone looking for a Statefarm agent and team!
Update: Jeni has joined the team and is absolutely amazing. She truly cares and treats you like a family member. I know with this group, my families insurance needs are taken care of."
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Lunawxrld2258

March 3, 2026

5  out of  5
rating by Lunawxrld2258
"Sivana was very kind and extremely patient while I worked out all of my options. She answered all of my questions in a way that I, as a young adult, was able to understand. Very much recommend"
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elise toy

February 28, 2026

5  out of  5
rating by elise toy
"Got a quote from Savannah, super kind and helpful. Will be coming back. :)"
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Marc Cruz

February 27, 2026

5  out of  5
rating by Marc Cruz
"Got a quote from Savannah about auto insurance. She was very helpful, and knowledgeable and answered all of my questions. Definitely recommend!"
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Sandy Krueger

February 17, 2026

5  out of  5
rating by Sandy Krueger
"Great insurance company! There when you need them!"
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Tanya Sisson

February 11, 2026

5  out of  5
rating by Tanya Sisson
"I fully enjoyed my experience with Sivana Dorsey during the entire quoting process of me transferring my insurance policies to Oregon from California. She was thoroughly attentive & respectful of all my needs & questions & gave me great referrals & information. Definitely will be referring folks to her & State Farm in the future."
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Kirsten Gram

February 5, 2026

5  out of  5
rating by Kirsten Gram
"Great experience Job well done and done quickly!"
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Esra Gurbuz

January 4, 2026

5  out of  5
rating by Esra Gurbuz
"We have been working with Brittany Harrelson and she has been wonderful! She is always super patient and follows up to make sure we are covered every step of the way. Happy to be working with her! Absolutely recommended!"
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Grimejahsta

December 4, 2025

5  out of  5
rating by Grimejahsta
"I had an incredible experience working with Brittany Harrelson at the State Farm office! After hours of frustration and headaches with other insurance firms, Brittany was a total lifesaver. She took the time to answer every question I had, walked me through all my options, and helped me make the right decision with confidence.

On top of that, the prices she found for me were fantastic. Her professionalism, patience, and genuine willingness to help really stood out. Because of her, this office has earned my business and I’ll be referring everyone I know. Thank you, Brittany, for making the process so smooth and stress-free!"
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Taylor T.

November 25, 2025

5  out of  5
rating by Taylor T.
"I had an amazing experience with Brittany today! I have been a customer with DeAnn for a couple years now and have always had great service but today was exceptional! I thought my billing was coming out from auto pay and it unfortunately hadn’t been for a couple months and when I noticed I immediately called. I was super stressed out and Brittany reassured me it would be okay and she would look into it and figure out what was going on. She called me back with a solution and I even got a lower rate in the end! Lol. She made me feel at ease and didn’t make me feel bad once for the missed payments. So friendly and her customer service was top notch! Did I mention an even lower rate!? Lol. But seriously if I could I would give 10 out of 5 stars. Thank you for being understanding and helping me out today! I definitely recommend! :)"
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Lindsay Coil

October 30, 2025

5  out of  5
rating by Lindsay Coil
"I’ve had an excellent experience with DeAnn Mathison’s State Farm office! DeAnn is knowledgeable, professional, and truly cares about her clients. She takes the time to explain everything clearly and make sure you’re getting the right coverage for your needs.

A special shoutout to Jeni, the office manager. She’s absolutely the best! Jeni is friendly, responsive, and goes above and beyond to help with any questions or changes. It’s rare to find such genuine customer service these days and this office consistently delivers it.

Highly recommend DeAnn Mathison’s State Farm team to anyone looking for reliable, friendly, and top-notch insurance service!"
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Terry Duff

August 1, 2025

5  out of  5
rating by Terry Duff
"Silvana was very positive, knew the ins and outs of State Farm well, and expedited my immediate sign up with State Farm. She seemed to care about my specific circumstances and adapted my policy to fit."